FREQUENTLY ASKED QUESTIONS_Changzhou huansen WPC Technology Co., Ltd.

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Green and high-standard

ISO dual-system quality assurance

Specializing in Outdoor Plastic-Plastic Composites

Integrated Plastic-Plastic Composite Material Solutions

Intelligent Plastic-Plastic Composite Manufacturing Base

Multiple Production Lines · Annual Production Capacity Over 10,000 Tons

Outdoor Plastic-Plastic Composite Product System Covering All Scenarios

Various Gardening Features, such as Flower Stands, Pavilions, Fences, Railings, and Municipal Facilities, etc.

Home > FAQ > FREQUENTLY ASKED QUESTIONS

Can the packaging be customized?

Yes, customization is available! We support customizing packaging styles (such as printing, patterns, material selection) and packaging specifications (adapting to different transp

Do you sell your own brand or provide OEM services?

We not only sell products under our own brand but also provide OEM/ODM customization services, supporting customer's brand packaging and parameter customization.

What is the Minimum Order Quantity (MOQ)?

The Minimum Order Quantity (MOQ) varies by product category, the MOQ for core products such as composite decking and wall panels is 300㎡.

Are you a B2B or B2C company?

We mainly adopt the B2B (Business-to-Business) model, focusing on serving engineering customers, distributors, wholesalers, etc.; At the same time, we can undertake a small number

How to handle after-sales service if there is a quality problem with the product?

The product warranty period ranges from 2 to 20 years, varying by product type. For non-human-caused quality issues during the warranty period, free replacement is provided. The af

Are the products environmentally friendly? Do they contain harmful substances such as formaldehyde?

The products are environmentally friendly and up to standard! The formaldehyde emission reaches E1 level (complying with EN 14041:2018 standard), pentachlorophenol (PCP) content is